Terms & Conditions

Welcome to Horned & Bloomed Collective (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, bookings, communications, and any interaction with Horned & Bloomed Collective.

By accessing our website, submitting an inquiry, booking services, attending an event involving our services, or otherwise engaging with Horned & Bloomed Collective, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you should not use our website or services.

1. Eligibility

By using our services, you represent that:

• You are at least 18 years old
• You have legal authority to enter into binding agreements
• Any information you provide is accurate and complete

2. Services

Horned & Bloomed Collective provides event-based animal experiences, appearances, photography opportunities, styled event services, and related offerings.

Horned & Bloomed Collective reserves the right to:

• Refuse service
• Modify offerings
• Cancel or reschedule services
• Limit availability
• Decline bookings at our sole discretion

All services are subject to availability and operational considerations, including animal welfare and safety.

3. Booking & Payment Terms

Deposits

A non-refundable deposit may be required to secure services and event dates.

Final Payment

Unless otherwise agreed in writing, full payment is due prior to the event date.

Late Payments

Late balances may result in:

• Cancellation of services
• Loss of event date
• Additional fees
• Refusal of future bookings

Refund Policy

All payments are non-refundable unless otherwise required by applicable law or expressly stated in a written agreement.

No refunds will be issued for:

• Weather conditions
• Guest behavior
• Venue restrictions
• Event delays
• Personal dissatisfaction unrelated to material breach by Horned & Bloomed Collective

4. Animal Safety & Client Responsibilities

Clients acknowledge that animals are inherently unpredictable.

By booking or participating in our services, you agree:

• To follow all instructions provided by Horned & Bloomed Collective staff
• Not to harass, mistreat, provoke, or improperly handle animals
• To supervise children at all times
• To maintain a safe event environment
• To disclose any known hazards or venue restrictions

Horned & Bloomed Collective reserves the right to immediately remove animals or terminate services if safety concerns arise.

No refunds will be issued in such circumstances.

5. Assumption of Risk

By using our services or attending events involving our animals, you voluntarily assume all risks associated with animal interaction, including but not limited to:

• Scratches
• Bites
• Kicks
• Allergic reactions
• Property damage
• Personal injury
• Emotional distress
• Accidental contact

Participation is entirely voluntary and at your own risk.

6. Release of Liability

TO THE FULLEST EXTENT PERMITTED UNDER FLORIDA LAW, YOU AGREE THAT HORNED & BLOOMED COLLECTIVE, ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, VOLUNTEERS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY:

• INDIRECT DAMAGES
• INCIDENTAL DAMAGES
• CONSEQUENTIAL DAMAGES
• SPECIAL DAMAGES
• PUNITIVE DAMAGES
• LOST PROFITS
• PERSONAL INJURY
• PROPERTY DAMAGE
• EMOTIONAL DISTRESS
• CLAIMS ARISING FROM ANIMAL INTERACTIONS
• EVENT DISRUPTIONS
• WEATHER CONDITIONS
• THIRD-PARTY ACTS
• VENUE ISSUES

OUR MAXIMUM LIABILITY SHALL NEVER EXCEED THE TOTAL AMOUNT PAID TO HORNED & BLOOMED COLLECTIVE FOR THE APPLICABLE SERVICES.

7. Indemnification

You agree to defend, indemnify, and hold harmless Horned & Bloomed Collective and its owners, employees, contractors, affiliates, and representatives from and against any claims, damages, liabilities, costs, expenses, or attorney’s fees arising from:

• Your breach of these Terms
• Your negligence or misconduct
• Guest conduct at your event
• Improper handling of animals
• Venue-related issues
• Violations of law
• Injuries or damages caused by you or your guests

8. Media Release

Unless otherwise agreed in writing, you grant Horned & Bloomed Collective permission to photograph, film, and use event-related content featuring our services, animals, or setup for:

• Marketing
• Social media
• Website content
• Advertising
• Portfolio use
• Promotional materials

If you wish to opt out, written notice must be provided prior to the event.

9. Intellectual Property

All website content, branding, logos, text, graphics, images, videos, designs, and materials are the exclusive property of Horned & Bloomed Collective and are protected under United States intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

10. Website Use Restrictions

You agree not to:

• Use the website unlawfully
• Attempt unauthorized access
• Interfere with website functionality
• Upload malicious code
• Use automated scraping tools
• Misrepresent your identity
• Infringe intellectual property rights

Horned & Bloomed Collective reserves the right to terminate access for violations.

11. Disclaimer of Warranties

ALL SERVICES, CONTENT, AND WEBSITE MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HORNED & BLOOMED COLLECTIVE DISCLAIMS ALL WARRANTIES INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY
• RELIABILITY
• AVAILABILITY

Horned & Bloomed Collective does not guarantee uninterrupted or error-free operation.

12. Force Majeure

Horned & Bloomed Collective shall not be liable for delays, cancellations, or failures caused by circumstances beyond reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Animal illness or safety concerns
• Government restrictions
• Venue closures
• Transportation failures
• Labor shortages
• Emergencies
• Acts of God

13. Dispute Resolution & Mandatory Mediation

Mandatory Informal Resolution

Before initiating any formal dispute process, the parties agree to first attempt good-faith informal resolution.

Mandatory Florida Mediation

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, SERVICES, OR ANY INTERACTION WITH HORNED & BLOOMED COLLECTIVE SHALL BE RESOLVED EXCLUSIVELY THROUGH CONFIDENTIAL BINDING MEDIATION CONDUCTED IN THE STATE OF FLORIDA.

BY AGREEING TO THESE TERMS, YOU EXPRESSLY WAIVE ANY RIGHT TO:

• FILE A LAWSUIT IN COURT
• PARTICIPATE IN A JURY TRIAL
• JOIN A CLASS ACTION
• PARTICIPATE IN MASS OR REPRESENTATIVE ACTIONS

The parties agree that mediation shall be the sole and exclusive remedy for all disputes to the fullest extent permitted by Florida law.

Each party shall bear its own legal costs unless otherwise determined during mediation proceedings.

14. Class Action Waiver

YOU AGREE THAT ANY CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION.

15. Governing Law

These Terms shall be governed exclusively by the laws of the State of Florida, without regard to conflict of law principles.

Any mediation proceedings shall occur solely within the State of Florida.

16. Severability

If any provision of these Terms is determined unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Horned & Bloomed Collective regarding website use and services and supersede all prior communications or understandings.

18. Modifications

Horned & Bloomed Collective reserves the right to modify these Terms at any time. Updated versions become effective immediately upon posting.

Continued use of the website or services constitutes acceptance of revised Terms.

19. Contact Information